Privacy Policy

Information We Collect

When you interact with our Contact Us form, we collect personal information that you voluntarily provide to us. This may include:

• Identity Data: Full name.
• Contact Data: Email address, phone number.
• Message Data: The contents of your inquiry, subject line, and any additional details you choose to share in the message box.
• Technical Data: Basic website metadata (e.g., IP address, browser type) automatically collected via standard website analytics to ensure site security and proper functionality.

How We Use Your Information

We process your personal data strictly for legitimate business purposes, including:

• Responding to your direct inquiries, quotes, or requests submitted through the contact form.
• Providing customer support and administrative communications.
• Maintaining the security and operating integrity of our website.
• Complying with applicable legal or regulatory requirements in Kenya.

We do not sell, rent, or trade your personal information to third parties for commercial or marketing purposes without your explicit consent.

Legal Basis for Processing Data

Under the Kenya Data Protection Act, 2019, our legal basis for collecting and processing your personal data includes:

• Consent: Your explicit agreement when submitting information via our contact form.
• Legitimate Interest: Responding to your questions and providing requested services.
• Legal Compliance: Fulfilling legal or regulatory requirements under Kenyan law.

Data Sharing and Disclosure

We may share your personal data only in the following limited circumstances:

• Service Providers: Trusted technical vendors (such as web hosting or email service providers) who assist us in operating our website and delivering our services under strict confidentiality agreements.
• Legal Obligations: Law enforcement, regulatory bodies, or statutory agencies if required to do so by Kenyan law or court order.

Data Security & Storage

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or alteration. Your data is stored securely on servers compliant with recognised cyber security standards. We retain contact form inquiries only for as long as necessary to fulfill the purpose for which it was collected or to fulfil statutory record-keeping requirements.

Your Rights Under the Kenya Data Protection Act

As a data subject, you have specific rights regarding your personal information:

• Right to be Informed: To know how your data is collected and processed.
• Right of Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To request correction of inaccurate, outdated, or incomplete data.
• Right to Erasure (Deletion): To request the deletion of your personal data where there is no legal reason for us to retain it.
• Right to Object: To object to the processing of your data for specific reasons, such as direct marketing.

To exercise any of these rights, please reach out using the contact details provided below.

Third-Party Links

Our website may contain links to third-party platforms or social media pages. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policy of any third-party site you visit.

Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices. Any changes will be published on this page with an updated “Effective Date.”

Data Protection Inquiries

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Business Name: Techminds Technologies Limited
• Physical Address: 7 School Lane, Westlands
• Email Address: contact@techminds.co.ke

If you believe your privacy rights under the Kenya Data Protection Act have been infringed, you also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC)